Privacy Policy of the Henco Companies
We understand that, as a commercial partner, you place your trust in us. We see it as our responsibility to protect your privacy. With this document, we inform you about the data we collect when you use one of our services, why we collect this data, and how we manage it. This way, you will have a clear understanding of how we operate.
This privacy policy is subject to European legislation and national laws and applies to the services provided by the Henco Companies (including Henco Industries). Please be aware that the Henco group is not responsible for the privacy policies of other companies and sources. The Henco Companies respect the privacy of their contacts and ensure that any personal information you provide to us is treated confidentially.
Our Use of Collected Data
Use of Our Services
When you use one of our services, we may ask you to provide personal data. This data is used to perform the service. The data is stored on secure servers owned by Henco Industries.
Purposes
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent. Primarily, your personal data is used to participate in our activities, such as fulfilling a contract.
We may use your personal data to inform you, for instance, via a newsletter. This allows us to provide you with information about new products, work tools, and relevant communications for you. This only occurs if you have agreed to receive such information.
Finally, we use your data to meet legal obligations, such as accounting.
Third Parties
The information is not shared with third parties or outside the European Economic Area. In some cases, information may be shared internally. Our employees are obligated to respect the confidentiality of your data.
Retention of Your Personal Data
Your data is retained depending on the type of personal data you share with us. All data related to legal agreements is retained as long as a commercial relationship exists, such as credit risk insurance and any sanctions. Data such as your IP address and cookies are retained for one month. Data provided for direct marketing activities is kept until you request us to delete it. You can unsubscribe from our newsletter at any time.
Security of Your Personal Data
Henco Industries Floor takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modifications.
Only a limited number of employees within Henco Industries have access to personal data, and only when necessary for providing services. These employees are bound by confidentiality agreements with Henco.
Choices Regarding Personal Data
We offer all registered contacts the opportunity to view, change, or delete any personal information that is currently provided to us.
Amend, View, or Delete Your Data
You have the right to request information about the personal data we hold about you at any time.
You can amend incorrect data and supplement incomplete data.
You have the right to ask us to delete your personal data unless processing is necessary to comply with a legal obligation or task in the public interest.
If you wish to amend, view, or delete your data from our files, you can contact us via privacy@henco.be. To verify your request, please include a copy of your ID, obscuring your photo and national identification number for privacy protection. We will respond to your request within four weeks.
You have the right to request that we restrict the processing of your personal data in the following cases: if you believe your data is incorrect, if you consider there is no legitimate reason for processing your data, if we no longer need the data, and if you object to the processing based on the necessity of performing a task in the public interest or our legitimate interests or those of a third party.
Click Behavior, IP Address, and Cookies
On our websites www.hencofloor.be/, www.henco.live, and www.henco.be, general visitor data is tracked based on IP addresses. We aim to optimize your user experience and convenience. This also helps us provide more relevant information on our websites.
The IP address is a number automatically assigned to your computer or mobile device when you browse the internet. This address is used to identify which parts of our websites are visited. This information is also used to compile analyses and reports on general website use.
Additionally, the Henco group uses functional and anonymized cookies on its websites. These cookies have an analytical function and are small text files placed on your computer’s hard drive when you visit the website. The text file contains data to recognize you as a visitor. You can disable these cookies in your browser. For more information, please refer to our cookie statement available on our website.
Do You Have a Question, Complaint, or Feedback?
We regularly check compliance with this privacy policy. If you have questions or complaints about how Henco Industries handles your personal data, you can contact us via email at privacy@henco.be or by mail:
Henco Industries NV
Toekomstlaan 27
2200 Herentals
Belgium
Attn: Privacy
Footnotes
Footnote 1 – Affiliated Companies
Henco Industries NV
Toekomstlaan 27, Herentals (Belgium)
Company Number: 0443.598.222
VAT BE0443.598.222 BNP Paribas Fortis IBAN: BE61 2300 0806 0417 BIC: GEBABEBB
RPR Turnhout
Footnote 2: Personal Data and Their Purpose
Name and Surname: Commercial purposes, contact information, billing details
Gender: Commercial purposes, contact information, billing details
Date of Birth: Customer contact
Email Address: Commercial purposes, contact information, billing details
Address: Commercial purposes, contact information, billing details
Phone Number: Customer contact, identification
Location Data: Commercial purposes, contact information, billing details
Cookie Data: Website usage, interests, analytics
IP Address: Website usage, analytics